Introduction
Growth Lab Media ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website growthlabmedia.com, use our services, or interact with us in any way.
We are a marketing agency that helps local service businesses grow through video content, advertising, and lead generation systems. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide Directly
When you interact with us, you may provide:
- Contact Information: Name, email address, phone number
- Business Information: Business name, industry, website URL, role/title
- Communication Data: Messages sent through contact forms, emails, or during calls
- Appointment Data: Calendar bookings, meeting preferences, notes from consultations
Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Location Data: General geographic location based on IP address
Information From Third Parties
We may receive information about you from:
- Advertising platforms (Meta/Facebook) when you interact with our ads
- Analytics services that help us understand website traffic
- Publicly available business information
How We Collect Information
We collect information through:
- Website contact forms and booking calendars
- Email and phone communications
- Calendar scheduling system
- Cookies and similar tracking technologies
- Social media interactions
- Advertising platforms
How We Use Your Information
We use your information to:
- Provide and deliver our marketing services
- Respond to inquiries and communicate with you
- Send appointment reminders and follow-ups
- Improve our website, services, and user experience
- Send marketing communications (with your consent)
- Run targeted advertising campaigns
- Analyze website traffic and user behavior
- Comply with legal obligations
Third-Party Services
Our website and services integrate with third-party platforms that have their own privacy policies:
- Google Analytics: privacy.google.com
- Meta/Facebook: facebook.com/privacy
- GoHighLevel: gohighlevel.com/privacy
We encourage you to review their privacy policies to understand how they handle your data.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Maintain our business relationship
- Comply with legal obligations
- Resolve disputes
If you request deletion of your data, we will remove it within 45 days, except where retention is required by law.
Your Privacy Rights
Depending on your location, you may have the following rights:
For California Residents (CCPA/CPRA)
- Right to Know: Request what personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale or sharing of your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, contact us at shaun.sanders@growthlabmedia.com or call 917-683-8034.
We do not sell your personal information. If you wish to opt out of data sharing for advertising purposes, you can:
- Email us at shaun.sanders@growthlabmedia.com
- Use the "Do Not Sell or Share My Personal Information" link on our website
For All Users
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Opt-Out: Unsubscribe from marketing communications at any time
Data Security
We implement reasonable security measures to protect your personal information, including:
- Secure data transmission (SSL/TLS encryption)
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy on our website
- Notify you by email for significant changes (if we have your email)
We encourage you to review this policy periodically.